1. Eligibility for Refund
We offer a refund within 30 days, from the date of purchase. To be eligible for a refund, your request must meet the following criteria:
- The request is made within the specified refund period.
- The product or service is unused, in its original condition.
- You provide proof of purchase, such as an order number or receipt.
2. Refund Process
To request a refund, please [contact us / send an email] with the following information:
- Your name and contact details.
- Order number or receipt.
- A detailed explanation of the reason for the refund request.
We will review your request and notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will be applied to your original method of payment within a certain number of days.
3. Exceptions
Refunds may be refused in the following situations:
- If the product or service has been used or is not in its original condition.
- If the refund request is made after the specified refund period.
- If the request does not meet the eligibility criteria outlined above.
4. Contact Us
If you have any questions about our Refund Policy, please contact us at [Your contact email].